Information needs organization and structure in order for it to be usable. At InWords we use information architectures as a framework for guidance when documenting a product and targeting specific audiences. Overtime, the information architecture serves to connect products, information and audiences into a cohesive picture that enables us and our customers to identify maintenance and information requirements.

Examples of information contained in an information architecture includes:

• Main product categories and their subgroups

• Main audience categories and their subgroups

• Main information taxonomies and their subgroups