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Yankee Group determines that a significant portion of server outage time is attributed to the scarcity of Linux and open source documentation compared to the more mature, established operating systems.
 
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InWords Converts Tugboat Documentation to Docbook XML

InWords - the open documentation company has converted Tugboat Software documentation to Docbook XML. Tugboat Software is a provider of innovative team management solutions that dramatically streamline the utilization of human resources and strengthen decision support.

"Tugboat formerly maintained their documentation in RoboHelp. We have ported it to Docbook XML and developed a Docbook custom layer according to their layout and formatting requirements. The result is a near exact match and in some places even improves on the requirement." says Sean Wheller, director for InWords.

Randall Harp is a Product Architect for Tugboat Software. When asked why his company selected InWords to do this project he stated, "We did not have the time to do it ourselves and outsourcing was the obvious solution. We evaluated a number of suppliers. Finally, we chose InWords because they were competatively priced and demonstrated that they were competent in porting the documents and creating the custom layer stylesheet."

 
Inwords Announces New Docbook XML Services

InWords - the open documentation company, today announced that it will be providing services to assist customers in porting their existing technical documentation and training material file formats to Docbook XML.

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Signate
Signate is the leading provider of open-source VoIP telephony solutions. Signate offers a variety of increasingly powerful solutions for telephony service providers and enterprises. Higher call volume applications are based on Signate's Telephony Server 5000™, a high capacity VoIP softswitch capable of more than 14,000 simultaneous calls with n+1 redundency, supported by Signate's network of engineers around the world.
 
Tugboat Software
Tugboat Software is a provider of innovative team management solutions that dramatically streamline the utilization of human resources and strengthen decision support.
 
IsraVest (Direx)
DIREX is a leading manufacturer of medical equipment including technologically advanced diagnostic and therapeutic medical systems.

 
FFastFill
FFastFill designs and delivers application services for the electronic trading community. These services provide full application functionality for retail and institutional clients allowing intermediaries and their clients to manage trading and financial risk in real-time across a wide range of products and exchanges without the need to invest in technology infrastructure or staff.

 
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